At Fab Masters Company, Inc. we are committed to ensuring all individuals and stakeholder groups who use our complaints procedure, can do so easily, confidently and without barriers.
We recognize accessibility means meeting the diverse needs of our stakeholders. To support this, we have designed our complaints process to be inclusive and user-friendly for everyone, including customers, employees, partners and members of the public.
Our approach includes providing multiple ways to submit a complaint or concern by email, phone and or in writing.
We are committed to treating every complaint with respect, impartiality and confidentiality.
If you wish to raise a concern or submit a complaint, please contact Human Resources Manager, Kimberly Huskey at (269) 646-5315, or email at khuskey@fabmasters.net. If you wish to contact by mail, please submit to P.O. Box 278 Marcellus, MI 49067.
Company hours:
Monday through Friday 8:00 a.m. to 4:30 p.m.
Closed on New Years Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas. Please call beforehand to confirm holiday hours.
Shipping hours:
Monday through Thursday 6:00 a.m. to 3:00 p.m.
Fab Masters Company, Inc.
PO Box 278
51787 M-40 North
Marcellus, Michigan 49067
877.320.2280 Toll Free
Need to Request a Quote? Fill Out Our Easy Online Form
We do our best to respond to RFQs and inquiries within 48 hours.